People

 

Most business coaches only talk about attracting, recruiting, training, and retaining good employees. While this is all relevant, the most commonly overlooked aspect of people management is leadership development.
But, it is essential you develop, train and retain highly effective leaders if you wish to have highly effective teams. This includes you.

Attraction & Recruitment

In today’s market with record low unemployment across all job categories recruitment requires clever and effective strategies. Tradespeople are currently already attracting salaries well above award rates so money alone won’t be sufficient. You need innovative methods to attract staff to your business in a market where job ads exceed applicants regularly.

Performance Management

Performance management should be both equitable and positioned as proactively and positively as possible, so that your business is playing to the strengths of its people more than their weaknesses.  After all, it’s often easier to prevent a performance issue rather than fix one that has become a bad habit.

Leadership

Despite decades of knowledge of the most effective methods of developing highly effective teams, most business owners are oblivious to the means to achieve this and regularly determine the problem is their people resulting in dissatisfaction in the team and high turnover or low performance leading to substandard profit performance. We subscribe to the belief that most employees want to do a great job and the reason they don’t is that their manager doesn’t manage them effectively. Our leadership program helps you develop highly  effective management approaches that entice high performance rather than driving it with harsh practices or expensive incentive programs that achieve little.

Communication

Small businesses rarely communicate clearly and consistently with their employees. Roles and responsibilities are loosely defined, people are unclear about what is expected of them and don’t understand how their performance is measured. Developing clear role descriptions, skills matrices and career progression paths is a vital ingredient to employee satisfaction and retention. This is a vital ingredient in developing effective teams that contribute consistently to the bottom line and provide the depth that underwrites the future growth of the business.